FAQ’s

What is our Guarantee?

WWWCS guarantees to offer the best quality products and service online for the window cleaning industry. We want to bring back the love to window cleaners.

100% Money back product guarantee.

Where are you located?

WWWCS operates online! Our Trade and Distribution warehouse is situated in the South Eastern suburbs of Melbourne, Victoria. Contact us if you would like to visit.

What happens if my goods arrive damaged/broken?

Contact us within 24 hours of receiving goods. We will arrange replacement items or refund.

What happens if the wrong part or product is ordered?

Contact us first and we will arrange an exchange the goods for you.

What is my warranty on the parts?

As per manufacturers specifications most manufacurers supply twelve months unless goods are used commercially. Please check with us for individual product warranties.

Is the website secure for online shopping?

Yes!. Our site uses SSL encryption to protect your personal information. We never disclose your personal information. We also offer PayPal and Direct Deposit to ensure your payment information is not shared with us.

Do you offer wholesale pricing?

Yes! We offer wholesale pricing for product resale. Contact us for more information.

What is My Account?

When you order with WWWCS you create a customer account with us. We call this the “My Account” section of our website. Having the “My Account” registration makes re-ordering easy. You can also check your order history, and keep your details up to date with us.